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distributor Taiyoya Co., Ltd.
Sales manager name Maki Yoshikawa
post code 103-0004
address 2-14-10 Higashi Nihonbashi, Chuo-ku, Tokyo
telephone number 03-5829-5206
email address info@eloops.jp
home page https://eloops.jp/
Necessary charges other than product price

・Consumption tax ・Transfer fee when purchasing by bank transfer.
・Cash on delivery fee when purchasing by cash on delivery.
・Shipping fee (650 yen nationwide)
*Free shipping for purchases totaling 9,900 yen (tax included) or more.

Delivery time We will ship within 7 days after payment is confirmed.
If there is a high volume of orders, delivery may be delayed. Please note.
If there is a delay due to bad weather, delivery company circumstances, or any other reason, we will notify you by email.
defective product Initial defects that occur within 7 days from the date of product arrival will be replaced or repaired.
About returns We cannot accept cancellations after purchasing the product, or cancellations or exchanges due to customer convenience.
In the unlikely event that the item is defective, please contact us within 7 days of receiving the item and return it by cash on delivery. We will exchange it for a good product or refund your money.
return shipping fee In the case of an initial defect or the wrong product being shipped, we will respond by paying on delivery at our store.