distributor | Taiyoya Co., Ltd. |
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Sales manager name | Maki Yoshikawa |
post code | 103-0004 |
address | 2-14-10 Higashi Nihonbashi, Chuo-ku, Tokyo |
telephone number | 03-5829-5206 |
email address | info@eloops.jp |
home page | https://eloops.jp/ |
Necessary charges other than product price |
・Consumption tax ・Transfer fee when purchasing by bank transfer. |
Delivery time | We will ship within 7 days after payment is confirmed. If there is a high volume of orders, delivery may be delayed. Please note. If there is a delay due to bad weather, delivery company circumstances, or any other reason, we will notify you by email. |
defective product | Initial defects that occur within 7 days from the date of product arrival will be replaced or repaired. |
About returns | We cannot accept cancellations after purchasing the product, or cancellations or exchanges due to customer convenience. In the unlikely event that the item is defective, please contact us within 7 days of receiving the item and return it by cash on delivery. We will exchange it for a good product or refund your money. |
return shipping fee | In the case of an initial defect or the wrong product being shipped, we will respond by paying on delivery at our store. |