About delivery and shipping charges

[About shipping]

The products you ordered will be shipped by Yamato Transport Co., Ltd.

[Delivery date and time]

<Expected delivery date>
Delivery times vary depending on the region, but orders are usually delivered within 2 to 5 days.
*For customers in the Honshu region, delivery will be made the next day at the earliest.
*If the day after the order date is a holiday or public holiday, the item will be shipped after the holiday.
*Please note that delivery may take longer than usual during sales periods, Golden Week, the New Year holidays, etc.
If we need more time to prepare your order, we will contact you separately.
*Please note that delivery may take some time depending on traffic conditions, weather, and your region.
*Please note that for some products, such as pre-order items, you cannot specify the delivery date and time.

<Specify delivery date and time>
・No preference ・Morning ・14:00-16:00 ・16:00-18:00 ・18:00-20:00 ・19:00-21:00

[Delivery date and time]

You can check the delivery status of your product in real time using the Yamato Transport Co., Ltd. parcel inquiry service below.
When checking, please have ready the "Package Inquiry Number" listed in the "Product Shipping Notification" email we will send you after the product has been shipped.
Yamato Transport parcel inquiry service: https://toi.kuronekoyamato.co.jp/cgi-bin/tneko

*You can also use it from your mobile phone.

[Shipping Fee]

Shipping fee: 550 yen (excluding Okinawa and remote islands)
Free shipping for purchases over 10,000 yen (tax included). Customers in Okinawa and remote islands will be charged an additional 800 yen shipping fee.